Discussion and Fact-Find
After your initial contact, we will arrange a suitable time and date built around you to discuss your needs in more detail. We become immediately beneficial to you here as we are not restricted by working hours or working days like some of our competitors and therefore can always work around you. The format of this contact can also be elected by you, whether that be face to face within your own home or over the telephone should this be more convenient to you. During our initial conversation we will look to gain a picture of your current situation and your future aspirations and plans so that we are able to provide appropriate and benefitial solutions to your bespoke needs. One of our key objectives is to put you in the strongest possible position within any transaction by giving you the knowledge that your required lending is available via an Agreement in Principle – giving you ultimate peace of mind on the viability of your future intentions. Our role then becomes about researching some of the right options available to deliver to you a favourable outcome.
Present Mortgage & Protection Solutions
At this point, having gained a detailed picture of your requirements from our initial fact find, and having researched the available product options, we will be in a position to make an appropriate recommendation that is tailored to your needs. We can also review your protection planning at the same time helping to ensure you have the right arrangements in place. This will enable you to have a firm understanding of all the costs involved prior to proceeding and your agreed limit of affordability ensuring any future decisions will be fully informed and made with confidence.
Submit Mortgage Application & Instruct Solicitors
At this point speed is of the essence having found your ideal property and having had our support in successfully agreeing the very best price for you*; the formal homebuying process now commences. We would start by revisiting the advice previously given to ensure that despite any time that had elapsed between our previous meeting and the present day, our recommendations still deliver the right products to meet your needs. This is ultimately decision time and it is important we get this right first time, so the process thereafter is as swift and smooth as possible. This would ideally entail a meeting face to face, however, if telephone appointments would be more appropriate for you, this can be accomodated.
During these discussions we will present our final recommendations in full and prepare and submit all mortgage applications, protection applications and general insurance applications for underwriting with the respective third parties. This will involve your formal signatures to enable instruction of not only the applications but also your preferred valuation type on your new property alongside instructing your legal representative to commence the conveyancing process allowing the Estate Agent to take the property off the market. As your one port of call throughout the transaction we will be supporting you hereafter by way of regular progression calls to all third parties enabling us to keep you well informed throughout the process. It is rare that in our industry this process is conducted by the same individual that submitted your mortgage application, but here at Yellow Brick Mortgages we believe retaining control and consistency enhances your outcomes and ultimately your trust in our service.
*The products and services promoted here are not part of the Openwork offering and are offered in our own right. Openwork Limited accept no responsibility for this aspect of our business. These products are not regulated by the Financial Conduct Authority.
Receive Mortgage Offer
Following a successful valuation of your chosen property and underwriting of your circumstances by the lender, a formal mortgage offer is produced by your mortgage lender and sent to you, the conveyancer and ourselves. We will review this carefully against your application, as should this be inaccurate, it would leave you in a vulnerable and irrevokable position if not identified before the legally binding exchange of contracts. This process will give you ultimate peace of mind and assure you that when your legal representative advises you are ready to exchange contracts, you know that everything is correct and in place. At this point we will ideally have the outcomes from your protection and general insurance applications, which we will review and discuss with you accordingly. With many brokers this is where their contribution to the transaction stops, however, in line with our belief of an end to end service we will continue to progress your case until you have the keys in your hand, to form a relationship that can last a lifetime.
Complete Legal Work & Exchange Contracts
Great news! – you have now reached Exchange of Contracts – meaning your purchase has now become legally binding and a date for getting your keys to your new property has been agreed. Since receipt of the mortgage offer, your legal representatives will have been reviewing and then finalising any outstanding enquiries and searches with third parties to ensure your purchase is a sound one both now and for the future. You are now able to sit back and relax excluding of course any moving home preparations! As you are now legally liable to purchase the property, it is crucial that your buildings insurance and other protection policies are placed in force at this point to ensure you are fully protected, which we will take care of on your behalf on any insurances arranged through us.
Completion & Move in!
Can we be the first to congratulate you on the completion of the purchase of your new home! – This is the day that you will have been waiting for and we are no different – taking great satisfaction in being a part of bringing your aspirations to life. Completion is the day you can collect your keys to the property and start the moving-in process and begin making the property your home. We will also look to you at this point for honest feedback on your experience with us ensuring we are always the very best we can be for our clients. We will then endeavour to continue our relationship with you for any future needs that arise, alongside ensuring we maintain contact at critical points, to review your mortgage and protection meaning you will have the right solution, not just today and tomorrow, but beyond. Thank you very much for your custom and we look forward to speaking to you again soon.