About Us

About the Yellow Brick Family

Yellow Brick Mortgages are an independently owned Finance Brokerage established in
March 2018. We have a large team of brokers and head office staff spread across Norfolk
and Suffolk. With a combined experience of over five hundred years in the financial services industry our consultants offer a professional and highly knowledgeable service, but with the added personal touch that’s often missing from the world of corporate finance.

If you’d like to get to know our team members a little better, you can read more about them on our Meet the YBM Family Page

Yellow Brick Mortgages

Mission Statement

“To be the preferred provider of mortgage and protection advice within the Financial
Services sector. Based on strong customer relationships that make a real difference to
people’s lives to help fulfill their hopes and dreams and realise their ambitions whilst giving
back to our communities as we go.”

Services

At Yellow Brick Mortgages, we operate as an independent mortgage broker offering first charge mortgages from the whole of the market. Working with a wide range of lenders, we offer a comprehensive range of mortgage products and can access all lenders who deal with intermediaries.

We can also offer advice in the following areas:

• First charge mortgages
• First Time Buyers
• Buy to Let – personal and limited company
• Remortgaging
• Equity Release
• Commercial Mortgages
• Bridging Finance
• Development Finance
• International Finance
• Holiday Let Mortgages

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON
YOUR MORTGAGE

Commercial mortgages, some Bridging finance and buy to let mortgages are not regulated
by the Financial Conduct Authority

We offer a complete service, from the property search stage using our Home Finder and
Offer to Offer services, right through to the day the keys are in your hand. Each client is
assigned their own consultant as a single point of contact, available to help every step of the
way. They will chase lenders, solicitors, and estate agents on your behalf, keeping you well
informed of all progress made.

Beyond mortgage product advice, we also offer advice on the below supplementary financial
products:

• Life insurance
• Critical illness cover
• Private medical insurance
• Income protection
• Family income benefit
• Buildings and contents insurance
• Landlords insurance cover
• Secured loans
• Conveyancing
• Surveys
• Estate and Letting Agent valuations
• Pensions and Investments
• Wills, Trusts and Lasting Powers of Attorneys

Will writing is not part of the Openwork offering and is offered in our own right. Openwork
Limited accepts no responsibility for this aspect of our business. Will writing is not regulated
by the Financial Conduct Authority.

Ethos

Our ethos is to provide exceptional service to the client alongside giving back to our local
communities and charities. It’s important to us that our ethos goes beyond a statement on a
page and it is therefore demonstrated in everything we do;

Unrivalled customer experience

We have no set working hours, meaning that all of our consultants are available to their
clients twenty-four hours a day, seven days a week. We offer a flexible approach to
appointments and ensure that once allocated, your consultant will remain your single point of
contact throughout the entire process.

All our consultants are fully qualified and highly experienced, ensuring you can have great
confidence in the bespoke advice given to you.

In order to ensure completely unbiased advice, which is always in the best interest of our
clients, our consultants are not given sales targets. They are measured only by their
excellent customer service.

Our customer service can be validated through our client feedback on Trustpilot and other
review platforms to ensure a transparent approach to the delivery of our ethos.

Giving back to our community

Giving back to the local community is an important part of who we are as a firm. Our
marketing is predominantly the sponsorship of local grass-roots sports teams and
community groups of all ages.

We have never and will never charge fees to NHS staff to say thank you for their work within
the wider community.

A donation of £10 from our earnings is made to one of our three charity partners on each
completed mortgage, selected by our clients. With our chosen charity partners being; PACT
Animal Sanctuary, Nelson’s Journey, and Big C, to whom we’ve donated over £16,000 to
date.

Our fees

We offer totally free advice up to a full mortgage application being submitted to a lender, at which point our fee is £495. There are no fees payable by NHS staff. All fees once paid are non-refundable, but can be carried forward in the event of a purchase falling through.

For our fee, we will assist you in obtaining the most suitable mortgage available to you, we
can assist in any property negotiations, handle the mortgage application and legal
paperwork and provide full guidance throughout the whole process through to completion
and beyond. We will look to advise and recommend how you can best protect yourself and
your family against unforeseen circumstances. We will also keep in touch to ensure we
review your mortgage well in advance of any deal ending to ensure you remain on the most
suitable mortgage for the full length of your mortgage term. We would look to be your first
point of contact for any questions or financial advice you may need now and in the future.

Yellow Brick Mortgages are Appointed Representatives of The Openwork Partnership, a
trading style of Openwork Limited, who are regulated by the Financial Conduct Authority and
the largest network in the field. This means our clients will often benefit from exclusive rates
that at times are not available elsewhere.

About our clients

There is no typical Yellow Brick client, we help a wide range of people, from First Time Buyers through to large property portfolio investors. The only common trait found in all  Yellow Brick clients is their overall happiness and satisfaction with our service. This is validated by our many TrustPilot reviews, 100% of which are five stars rated!  You only need to visit our Google, Yell, or Facebook pages for further evidence of how highly recommended we come. Our overall goal is to offer an unmatched level of customer service to every single one of our clients and we will go all-out to ensure that’s the case.

What our Clients Say…